Build · IT that stays out of the way
Sorted. IT support & managed services in Kerala & UAE
Marketlube provides IT support and managed services from Calicut, Kerala, for small and mid-sized teams in Kerala and the UAE. We set up and look after devices and office networks, Google Workspace or Microsoft 365, business email and domains, backups and security basics, and run a helpdesk for day-to-day problems, with every account kept in your company's name.
Most small businesses don't have an IT department; they have the one colleague who's good with computers.
That works until email stops, a laptop dies with the only copy of the accounts, or someone who left last year still has the admin password.
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We take that job on properly. We set up and look after laptops, phones, printers and office Wi-Fi; run Google Workspace or Microsoft 365, business email and domains; switch on backups and security basics; and give your team one place to ask for help. Everything is written down: which devices you own, which accounts exist, who has admin access and when the domain renews.
We support teams in Kerala and in the UAE, working UAE hours for Gulf clients from our Calicut office. It's the same team that builds websites, portals and CRMs, so the systems behind your marketing and operations are looked after by people who know how they fit together. For Evergreen, a furniture maker whose videos, social media and ads we also handled, we set up Google Workspace.
What we hold ourselves to
Service targets and planning benchmarks, not claims about any client’s results.
- of admin accounts on two-factor sign-in
- 100%
- backups, with restores tested rather than assumed
- Daily
- support for Gulf teams from our Calicut office
- UAE hours
Tools we run it on
- Google Workspace
- Microsoft 365
- Windows
- macOS
- Android & iOS
- Cloudflare
- Google Drive
- OneDrive & SharePoint
What’s included
Six parts, scoped to what you need and quoted before anything starts.
Devices & office network
Laptops, desktops, phones, printers and Wi-Fi set up, secured and recorded in one inventory.
Google Workspace & Microsoft 365
Accounts, shared drives, calendars and licences managed, and tidied when people join or leave.
Business email & domains
Domains and DNS looked after, email authenticated with SPF, DKIM and DMARC, and migrations without lost mail.
Backups
Automatic backups of email, files and key systems, with test restores so you know they work.
Security basics
Two-factor sign-in, a password manager, admin rights where they belong, updates and phishing awareness for staff.
Helpdesk
One place for your team to report problems and ask for help, with every request tracked to a fix.
Five steps. No surprises.
Every stage has an owner, a deliverable and a sign-off, all agreed with you before it starts.
Book a discovery callAudit
We list every device, account, domain, licence and admin, then flag the risks in plain English.
Fix the basics
Two-factor sign-in, backups, admin access and renewals sorted first, because they prevent the worst days.
Standardise
Devices, Workspace or 365, email and network set up to one standard and documented.
Support
Day-to-day requests handled through the helpdesk, remotely or on site as agreed in your plan.
Review
Regular checks of devices, accounts, backups and licences, plus a list of what to upgrade next.
Work that proves it.
See all work
More IT support & managed services work
Industries we do this for
Questions, answered.
Something else on your mind? Ask us directly on WhatsApp, by email or over a call.
What does your IT support cover?
Devices and office Wi-Fi, Google Workspace or Microsoft 365, business email and domains, backups, security basics and a helpdesk for your team. The users, devices and systems covered are listed in your plan, along with how to raise a request and what's billed separately, such as hardware and licences.
Do you offer IT AMC in Kerala?
Yes, as a monthly or annual support plan, which is what most Kerala businesses call an IT AMC. It covers the users, devices and systems listed in the plan. Requests are handled remotely wherever possible, and on-site visits are agreed in the plan.
Can you support our team in Dubai from Calicut?
Yes. We already support a Dubai team, working UAE hours from our Calicut office. Most IT work, from accounts and email to security, backups and helpdesk requests, can be done remotely. Anything that needs hands on site, like cabling or hardware swaps, is planned with you in advance.
Google Workspace or Microsoft 365: which should we use?
Workspace suits teams that live in the browser, Gmail and shared docs. Microsoft 365 suits teams that rely on the Excel and Word desktop apps, Teams or Windows device management. We'll recommend one based on how you work, then set it up or migrate you to it.
Can you move our email without losing messages?
Yes. We plan the move, copy existing mailboxes, switch DNS records on a quiet day and set up SPF, DKIM and DMARC so your mail doesn't land in spam. Staff keep their old email, and nobody has to rebuild their inbox by hand.
Who owns the accounts and licences?
Your company does. Domains, Workspace or 365 accounts, licences and admin access are registered in your name and bought directly from Google, Microsoft or your vendor, with our access documented and removable at any time. You're never locked in to us.
Start a project
Let's build it right.
Tell us where you want to be in 12 months. A strategist replies within one working day, and after a short call the plan, the numbers and the team follow in writing within 48 hours.
Every rupee you spend with us has to earn its keep.
