Pet care management software for vet clinics, groomers, boarding and pet shops: Tailora Bookings, pet records, vaccines, grooming, boarding stays, bills, stock and a pet parent app, with reminders and an AI assistant and receptionist, for India and the Gulf

1. 1

   The job

   See the whole day at once: vet visits, grooms, boarding and money

   You get

   Today

   • Today's vet visits, grooms, check-ins, check-outs and daycare pets, each with its status
   • How full the kennels are, now and tonight
   • Collected today, still to collect, and vaccines due this week
   • Who is on shift, and what is running low
   • Today's follow-ups: visits to confirm, vaccines and grooms due, unpaid bills and calls, each with one tap
2. 2

   The job

   Book by vet, groomer, room or kennel without clashes

   You get

   Calendar

   • A day view with a column for each vet, groomer and room; week and month views
   • A colour for each service, with the service in words
   • Drag a booking to move it; clashes are stopped
   • Walk-ins with a token, and one family's pets booked back to back
   • Repeat bookings: a groom every 6 weeks, daycare three days a week
3. 3

   The job

   Keep each pet's record, with the parent and the family

   You get

   Pets and parents

   • Species, breed, sex, age, weight chart and microchip number
   • Allergies and alerts on every screen (bites, anxious with nail trims)
   • A vaccine and deworming timeline with each due date
   • Several pets for one parent, and a second person allowed to pick up
   • Documents, old records and photos, kept by visit
4. 4

   The job

   Write visit notes, plans and prescriptions

   You get

   Veterinary clinic software: visits, vaccines and prescriptions

   Part of Tailora Core, however many vets you have.

   • Visit notes in four parts (what the parent says, what the vet finds, the vet's assessment, the plan) with vitals
   • Treatment plans with an estimate the parent approves
   • Prescriptions on your letterhead with the vet's registration number, sent on WhatsApp
   • Lab and X-ray files on the visit, surgery and ward notes, consent forms signed on screen
   • A vaccine and deworming grid: every pet's due and overdue doses in one view
5. 5

   The job

   Run the grooming salon

   You get

   Pet grooming software: the board from booked to picked up

   Part of Tailora Core, however many groomers you have.

   • A board from booked to picked up: checked in, bath, dry, style, ready
   • A groomer for each pet, with each groomer's day
   • Prices by size and coat, add-ons, and prepaid packages
   • Before and after photos sent to the parent
   • Each groomer's commission, worked out every month
6. 6

   The job

   Run boarding and daycare

   You get

   Pet boarding and kennel software

   Part of Tailora Core, however many kennels you have.

   • A kennel map: who is where, who leaves today, who arrives
   • Check-in with a vaccine check, belongings and the pickup person
   • Feeding and medicine times, with who gave what
   • A daily report card with a photo and notes on WhatsApp
   • Deposits at booking, the rest at check-out; daycare passes
7. 7

   The job

   Bill, collect and know what is left to collect

   You get

   Money

   • One bill for the vet visit, the groom, the stay and the shop
   • Advances, deposits and part payments by UPI, cash or card
   • A UPI QR with the amount on every bill
   • Unpaid bills by age, packages and memberships
   • GST lines, expenses, profit by month, cash and bank, groomer commissions
8. 8

   The job

   Keep medicines, vaccines and shop stock right

   You get

   Pet shop billing and stock

   Part of Tailora Core. A shop sale goes on the same bill as a visit, a groom or a stay.

   • Batches and expiry dates; the oldest batch is used first
   • A shop counter that adds the sale to the pet's record
   • Low-stock alerts and purchase orders
   • A reminder to the parent before the food bag runs out
9. 9

   The job

   Send reminders without someone remembering to

   You get

   Automations

   • Every reminder is a rule: what starts it, who gets it, the channel, the timing, and a log of each run
   • 32 starter rules: vaccines, deworming, grooming, pickups, unpaid bills, after-surgery checks
   • WhatsApp, SMS and email in the core; AI calls with Tailora Voice
   • Consent, quiet hours and a weekly limit on every rule
10. 10

    The job

    Let pet parents see their pets and pay

    You get

    Pet parent app

    • Login with a phone number and a one-time code
    • My pets, the vaccine card and the next visits
    • Book a groom, a stay or a vet visit
    • Today's boarding photo, bills and payments, messages
    • English and Malayalam; opens from a link and installs from the browser
11. 11

    The job

    Ask the records a question in plain words Add-on

    You get

    Ask Tailora

    • Answers from your own records, with what it looked up
    • Books, moves or sends a reminder only after you press Confirm
    • Every question and action kept in a log
12. 12

    The job

    Answer the phone and make reminder calls Add-on

    You get

    Tailora Voice

    • Answers calls: books, moves and confirms visits, grooms and stays
    • Calls your own pet parents about vaccines due, pickups and after-surgery checks
    • Says it is an AI, and hands the call to your team when asked or unsure

• Owner

  Logs in with

  The staff app

  Sees

  • Everything
  • Money and profit
  • Reports
  • Automations
  • The AI log

• Front desk

  Logs in with

  The staff app

  Sees

  • Calendar
  • Pets and parents
  • Follow-ups
  • Bills and the shop counter
  • No profit and loss

• Vet

  Logs in with

  The staff app

  Sees

  • Their day
  • Visit notes and vitals
  • Plans, prescriptions and vaccines
  • Lab and X-ray files
  • No money totals

• Groomer

  Logs in with

  The staff app

  Sees

  • The grooming board
  • Their pets for the day
  • Before and after photos
  • Their own commission

• Boarding staff

  Logs in with

  The staff app

  Sees

  • The kennel map
  • Feeding and medicine times
  • Report cards
  • Check-in and check-out

• Pet parent

  Logs in with

  The pet parent app

  Sees

  • Their pets
  • Vaccine cards
  • Visits and bookings
  • Bills and payments
  • Boarding photos

• Tailora Voice Add-on

  Logs in with

  A limited system role

  Sees

  • Free slots
  • Bookings and confirmations
  • Balances, after the caller is checked
  • Follow-ups
  • Never visit notes

166 of 232 features are in the core build; 44 are add-ons, 21 come later, and 1 is a standing rule.

• A web app for the desk, the salon and the kennels

  The front desk and the vets work in any browser. Groomers and boarding staff use a tablet or a phone. Everyone works on the same records.

• A pet parent app with no app store needed

  Parents open a link from WhatsApp and add it to the home screen. On Android: Chrome, the menu, then Install. On iPhone: Safari, Share, then Add to Home Screen.

• Hosted where it should be

  Tailora runs on the Xale platform, hosted on Amazon Web Services (AWS) (reported by our team). Your workspace is kept apart from every other, and Xale's team helps inside your workspace when you ask for onboarding or support, as xale.in describes it. Hosting inside a Gulf country is arranged for your build and confirmed in your quote, in writing, before you sign. We have set up none yet.

• Backups every day

  Your records and every photo and file are backed up daily, and we test a restore.

• Logins that match the job

  A login for each person, roles that decide what each one sees, two-step login for owners, and a record of who changed what. A signed visit note is never overwritten: changes are added with a reason.

• Your data stays yours

  Everything in Tailora is customisable: fields, pipelines, roles, modules, automations and reports. Your data and your configuration are yours, exportable any time, in a workspace in your business's name.

• 

  Built by the team behind Marketlube

  Xale CRM

  Xale is a CRM for study abroad consultancies and academies, made by Xale Private Limited in Kozhikode. It runs as a web app and an Android app. Each staff role has its own follow-ups. Access is set by stage, branch and field. Students follow their applications in a portal, and every number in a report opens the leads behind it.

  Xale AI, the assistant inside Xale CRM, answers by chat or on a live voice call, as xale.in describes it. Xale's telecaller is an AI voice agent built into Xale CRM that runs the call in Malayalam or English, as xale.in describes it. Someone on the team opens it on one student and hands the phone over. In xale.in's words, 'It is a call with that person, not a list being dialled.'

  Read the case study→
• ReelsBuddy's ERP

  ReelsBuddy, a Marketlube company

  ReelsBuddy's ERP

  ReelsBuddy is our own video production company. We built its whole ERP: leads and sales, a production board, accounts, HR and hiring, and reports. It is one web app made for phones, and it installs like an app. Staff roles and daily attendance are in it too. Its team also uses a private mobile app we built on the same system, as our team reports. It has sales, projects, HR, and accounts and auditing. That app is private, so we describe it here and do not show it.

  Read the case study→

1. Step 1

   Within 7 to 10 days

   A first draft with your services, prices, staff, rooms and kennels, for you to try.

2. Step 2

   Weeks 2 to 4

   The full core: desk, clinic, salon, kennels, shop and the parent app, every login working. Message wording goes to Meta, and in India to the DLT portal, for approval.

3. Step 3

   Week 5

   Your staff try it on real days; the old records come across.

4. Step 4

   By week 6

   Live, with each role shown its own screens.

5. Step 5

   Then

   Add-ons on their own timelines: Ask Tailora 4 to 6 weeks; Tailora Voice 4 to 6 weeks, then a 30-day pilot; Arabic 3 to 4 weeks; each further branch about 1 week.

• Ask Tailora, the AI assistant

  Plain questions about your own pets, bookings, bills and stock; a pet's story before the vet goes in; a Confirm before it changes anything

  From INR 1,50,000 · AED, QAR or SAR 8,000 · KWD 650 · OMR or BHD 800. Takes 4 to 6 weeks

  In the Gulf, it starts once your adviser confirms where pet parents' data may be processed.

• Tailora Voice, the AI receptionist: first call flow

  Its first job, usually taking incoming calls, in English or Malayalam on your existing number, followed by a month of trial calls

  From INR 2,00,000 · AED, QAR or SAR 10,000 · KWD 800 · OMR or BHD 1,000. Takes 4 to 6 weeks, then a 30-day pilot

  In India, outgoing calls wait for your declaration to your telecom provider. An Arabic voice would be our first: it is added when a build needs one and trialled on your own calls before going live.

• Each further call flow

  One flow each: visit confirmations, vaccine reminders, boarding pickups, after-surgery checks. With incoming calls, these make the five pet care flows. Unpaid bill calls and missed-call returns can be further flows, at the same price each

  From INR 50,000 · AED, QAR or SAR 2,500 · KWD 200 · OMR or BHD 250. Takes 1 to 2 weeks each

  Only your own pet parents, only about their own pets, only inside your calling hours, and never to sell anything. A grooming reminder goes by WhatsApp, never by an AI call.

• WhatsApp booking assistant

  A chat on your WhatsApp number that books grooms, stays and visits, answers the questions you approve, and passes the chat to staff

  From INR 50,000 · AED, QAR or SAR 4,000 · KWD 330 · OMR or BHD 400. Takes 2 to 3 weeks

  WhatsApp's rules do not allow selling live animals, so it never lists puppies or kittens for sale.

• Voice notes for vets

  The vet talks through the visit, AI fills the note template, and the vet edits and signs before anything is kept

  From INR 50,000 · AED, QAR or SAR 2,500 · KWD 200 · OMR or BHD 250. Takes 2 to 4 weeks

  It starts in English; Malayalam follows once it handles your vets' own recordings well.

• Arabic for staff and pet parents

  Staff screens and the parent app read right to left; bills, vaccine cards and consent forms print in Arabic and English

  From AED, QAR or SAR 5,000 · KWD 400 · OMR or BHD 500. Takes 3 to 4 weeks

  A person writes every Arabic line, not a translation tool. The phone voice stays in English or Malayalam at this price.

• Online payments, one gateway

  Parents pay a bill or a boarding deposit from a WhatsApp link or the app, and each payment lands on the right bill: UPI and cards in India, KNET in Kuwait, cards across the Gulf

  From INR 25,000 · AED, QAR or SAR 1,500 · KWD 120 · OMR or BHD 150. Takes 1 to 2 weeks

  Gateway fees at cost. Tailora Core already prints a UPI QR on every bill.

• Pet parent app in the stores

  The same parent app in the App Store and Google Play under your business's name, from your own developer accounts, with notifications

  From INR 1,00,000 · AED, QAR or SAR 5,000 · KWD 400 · OMR or BHD 500. Takes 3 to 5 weeks, with store review

  Apple charges a yearly fee for its developer account and Google a one-time fee, both paid by you. Apple refuses template apps that a developer files for its clients, which is why the listing sits under your own accounts. A different, new app starts from INR 4,00,000.

• Each further branch

  Another clinic, salon, boarding centre or shop on the same records, with its own prices, staff, kennels, stock and bill numbers

  From INR 25,000 · AED, QAR or SAR 1,500 · KWD 120 · OMR or BHD 150. Takes about 1 week

  Each pet keeps one record across every branch.

• Your country's pack

  The UAE, Saudi Arabia, Qatar, Kuwait, Oman or Bahrain: Arabic and English bills, VAT, three-decimal dinars, hosting where needed, e-invoicing in Saudi Arabia

  Quoted

  Quoted after we read your country's rules with your adviser.

• Lab machine links

  Results from an in-house blood or urine machine straight into the visit

  Quoted

  Quoted for your machine's make and model, once its maker shares the connection details.

Tailora Voice with all five pet care flows (incoming calls, visit confirmations, vaccine reminders, boarding pickups, after-surgery checks) starts at INR 4,00,000 (AED 20,000).